Politica di Sostenibilità
1. Impegno per la sostenibilità
The store management is committed to promoting sustainable development through responsible environmental, social, and economic practices.
We recognize the importance of reducing the environmental impact of our activities and contributing to a more conscious and durable consumption model, in compliance with current Italian regulations.
2. Materiali e selezione dei prodotti
In selecting furnishing products, particular attention is paid to the quality, durability, and safety of the materials used.
We favor the use of resistant materials and solutions designed to ensure a long product lifespan, contributing to waste reduction and limiting frequent item replacement.
Whenever possible, we collaborate with suppliers who adopt responsible production processes that comply with applicable environmental standards.
3. Imballaggi e logistica
We are committed to optimizing packaging to reduce material consumption and minimize waste.
Packaging is designed to adequately protect products during transport, reducing the risk of damage and consequent unnecessary returns.
Efficient logistics management contributes to reducing emissions associated with transport.
4. Responsabilità sociale e condizioni di lavoro
We promote ethical and responsible practices throughout the supply chain.
We collaborate with partners who respect labor laws, safety regulations, and fundamental human rights, in compliance with applicable legislation.
We do not tolerate exploitative practices or working conditions that do not conform to legal standards.
5. Gestione dei resi e riduzione degli sprechi
In case of return, the customer can exercise their right within 15 days of receiving the order.
The return label is included inside the package upon delivery (the customer receives the return shipping label directly in the package).
Once the returned product is received and verified, the refund is processed within 1-3 business days.
Through careful verification of returned products, we promote, where possible, the reintroduction of suitable items into the sales cycle, contributing to waste reduction.
The customer can request the cancellation of the order within a maximum of 24 hours from the purchase, provided that the order has not yet been shipped.
6. Miglioramento continuo
The sustainability policy is periodically reviewed to identify new opportunities for improvement and adaptation to regulatory and technological developments.
We are committed to promoting transparency and responsibility in our activities, encouraging sustainability-oriented behaviors both internally and with commercial partners.
7. Contatti
For any information regarding this Sustainable Development Policy, you can contact us via:
E-mail: info@fantasiedepoca.com
Telefono: +39 081 552 2560
Indirizzo:Via Monteoliveto 4, 80134 Napoli Naples, Italy
Orari di servizio: Dal lunedì al venerdì, dalle 9:00 alle 16:00
Area di servizio: Italia